Bobcares presents 24x7 USA based Tier 1 Tech support for WebHosts and ISPs. Take advantage of our Global model which enables you to use a combination of Phone support in US and Tech support experts in India to provide a complete and seamless support solution for your customers. In the Bobcares Phoenix facility, your customers get superior Phone based Tier 1 tech support from American Customer Reps whose first language is English and who are experienced in the kind of regular problems your customers face. The second and third level support is managed by experienced Engineers in Bobcares India center. This model ensures that your customers have a seamless American interface and cost effective Engineering expertise.

Related links - Team - Test Bobcares phone support - Call Bobcares Phoenix office - 602-288-9145

The 24x7 per call plans are ideally suited for companies that need 24x7 coverage for Phone support. Phone support pricing is based on number of calls used per month.

• Max. call duration 30 mins.

The 24x7 per call plans are ideally suited for companies that need 24x7 coverage for Phone support. Phone support pricing is based on minutes used per month.

The minimum purchase is 100 minutes.

Sleepwell Phone support plans are ideal when you already have day time staff and want a solution for after hour support. These plans cover all calls in a 10 hour period from 8pm to 6am MST (Mountain Standard time), everyday.

Sleepwell Phone support pricing is based on minutes used per month.

The minimum purchase is 100 minutes.

• No more phone bills for you. Bobcares phone plan includes all outgoing phone call rates
• Phone support plans can be used along with Fixed plans for email based Tech support like the Per Server plan, Startup plan, Sleepwell plan and the Per Ticket plan for coverage of Tier 2 and Tier 3 issues. If you prefer to use phone support only, Tier 2 and Tier 3 issues will be forwarded to you via your Ticketing system.

More questions? Check out our Phone support FAQ

* The American Phone support service is currently undergoing ISO 9001:2000 compliance procedures. Unlike all other services advertised on this website, this service is yet to be independently certified by ISO auditors.